CHAPTER 4Step 1: Energize Learners

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Learning begins with powerful first impressions. One of the keys to successfully engaging people during a learning session is to ignite their passion and commitment about the topic ahead of time. How you connect with participants and engage them before they show up for the learning session, as well as during the session before you launch into your new content, will drive their overall motivation to learn. Your goal is to have them arrive with smiles on their faces, eager, thinking about the subject, and ready ...

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