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Brilliant Communication Skills by Gill Hasson

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Introduction

Every day, you interact with people who have different opinions, beliefs, feelings and needs from you. Your ability to exchange ideas and opinions with other people, understand their point of view and solve problems between you will depend on how effectively you are able to communicate.

Effective communication is important in all areas of your life: at work, at home, with friends and family and with total strangers. Good communication skills make you interesting! They can help you connect with people, build friendships and develop relationships at work and at home.

Being able to communicate more effectively with family and friends means that you will know what to say to get others to open up to you; you will be able to understand ...

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