Addiction – the state of being enslaved to a habit or practice or to something that is psychologically or physically habit-forming, such as narcotics, to such an extent that its cessation causes severe trauma.
There is a subtle but important difference between email addiction and email dependency. The former is a personal disposition and behaviour, whereas the latter is about the business culture you work in. This chapter covers:
- email addiction and dependency and the costs to individuals and the business
- how to break the cycle and improve your health
- developing a contingency plan for a serious email systems failure (outage) ...