Summary: Keeping your mailbox under control
It is extremely difficult to teach grown-up people anything. It is, however, relatively easy to create conditions under which people will train themselves.
Sir John Harvey-Jones
This book has provided you with a wealth of tips and hints to help you deal with your mailbox more efficiently and improve your personal productivity. The key is to prioritise, prioritise and re-prioritise.
How will I remember all these tips?
One way that many clients find works well is to create an easy charter or code of best practice. Either I help them develop one specific to their business or they adopt one based on the charter I have created. Called the ‘Nine Ps of Smart Email Management’, this book is based on it.
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