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Brilliant Leader, 2nd Edition
book

Brilliant Leader, 2nd Edition

by Simon Cooper
October 2011
Intermediate to advanced content levelIntermediate to advanced
216 pages
5h 5m
English
Pearson Business
Content preview from Brilliant Leader, 2nd Edition
68 brilliant leader
Managing against performance expectations
Figure 4.1 below provides our model of managing by known
expectations.
Targets Standards
Known expectations
Objectives
Monitor and review
As this gure shows, making clear what is expected of the
individual can be broken down into three components: targets,
objectives and standards.
1 Targets
These are the numerical factors by which an individual’s day-
to-day tasks and responsibilities can be measured. They should
be known in advance, preferably agreed by the individual, con-
sistent with their competence level and directly related to the key
responsibilities contained in their job description. ...
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Publisher Resources

ISBN: 9780273762362