
98 brilliant leader
When your goal of cross training is to take the team to a higher
level of performance, it should not be an ad hoc exercise. The
cross training activities should be planned, team members
should be actively involved in the process and both the indi-
vidual and team benets should be made clear.
brilliant
tip
For cross training to be both effective and efficient it really helps if
your team members are good at coaching each other. One of the
most valuable investments of your time can be to help your people
become competent coaches. This will enable you to empower your
team to manage their own cross training plan and own the process. ...