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Brilliant Leader, 2nd Edition
book

Brilliant Leader, 2nd Edition

by Simon Cooper
October 2011
Intermediate to advanced content levelIntermediate to advanced
216 pages
5h 5m
English
Pearson Business
Content preview from Brilliant Leader, 2nd Edition
128 brilliant leader
3 The 3 Vs – As discussed earlier in this chapter, visual and
vocal parts of the message have a much greater impact than
the words on their own. The more complex the message,
the more you need to make sure you are using visual and
vocal tools to get your message across. Key points can
always be confirmed in writing afterwards.
Application
The black box effect can occur whenever people communicate
but there are some specic areas of leadership communication
where managing the black box effect is paramount. These would
include coaching, delegating, performance reviews and action
planning. It is not difcult to do but is an area ...
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Publisher Resources

ISBN: 9780273762362