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Introduction

The most important people in meetings undoubtedly are the participants; the organiser has called the meeting to harvest their combined knowledge, experience and ideas, with the aim of achieving a successful outcome for the organisation. Yet frustratingly, most books that offer advice on meetings gloss over the presence of the participants, instead choosing to focus their content too heavily on the roles of the meeting organiser and leader.

How often have you heard or uttered any of the following immortal phrases, or sat passively in a meeting thinking:

  • ‘Yet another meeting about meetings.’
  • ‘What a waste of my time.’
  • ‘That did ...

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