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The delivery stage of your project is where you get to relax. Find a comfy chair, get a cup of fresh coffee and put your feet up. You’ve done the hard work of defining your project, creating detailed plans and briefing your team. Now it is time for them to do the work.

If only. Yet there is some truth in this caricature. Your job is to let your team do their work, with minimum interference, but this does not mean you have no role to play: you must support them, coordinate them, monitor team and project performance, keep your stakeholders happy, and hand over completed project deliverables to your client, your boss, or the operational managers ...

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