My thanks go to all who’ve helped me with this second edition. In particular, my wife, Jenny, for all the support she’s given and for her hard work and expertise in creating and running the website. Thank you also to my children, Madeleine, Toby and Anna, for being patient with me.

Lastly, huge thanks to all the people whose experiences are mentioned in the text. Although their names have been changed, as with the first edition, it wouldn’t have been possible to write the book without reference to real people who have struggled with confidence and succeeded in overcoming their difficulties. I thank them all and wish them luck for the future.

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