How do I get clarity?
Chapter 1 will help to identify exactly what your client wants. That may not be the same as what they need though. This chapter arms you with the questions and techniques to differentiate between want and need.
Holding up the mirror – your strengths and development areas
Chapter 2 enables you to take a good look at yourself. Yes, this bit can be painful, but it is essential if we are to deliver for our client. What am I good at? How do others see me? Where can I develop? Do I need to tell the audience what they need to do or do I need to facilitate a group of people to get them to reach their goal? Getting ready will ...
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