Chapter 7Driven by Values

Walmart, the sprawling multinational, and India's Future Group have some striking similarities. Both offer a wide array of consumer products from tube socks and tire irons to laundry detergent, pet supplies, and sporting goods. Walmart, the world's second-largest company, is far bigger in terms of size and scale, yet both are major employers that source items from thousands of suppliers. In addition, both own millions of square feet of retail space, sell to legions of customers, and base their business on value and deep discounts. Even their PR slogans sound alike: Walmart says they are “saving people money so they can live better.” Future Group is “empowering local communities and fostering mutual growth.”

These ...

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