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BSS: Simply a Great Manager by Peter Newman, Mike Hoyle

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9 Believing in People Development

We take it for granted that our children need to go to school to be educated. As parents, we recognise that part of our responsibility to our sons and daughters is to prepare them for their life ahead. But being able to read and write or understand the fundamentals of physics or summon historical facts are not the only important things. Children need to be prepared for many other aspects of life: recognising danger, being sociable, being polite, being honest, being able to share and take turns.

Developing people consists of passing on what we might call “soft” knowledge as well as “hard” knowledge. Hard knowledge is the kind of thing you can look up in a book, or be tested on in an exam – an answer to a specific ...

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