Leadership and Management are distinct elements on the Bridge™ but we show them on the same level to make the point that they are closely connected, maybe even intertwined. To some extent, leadership is what you say your organization will do, but management is what it actually does.

In all but the smallest organizations, the most critical decisions will be taken by your managers. They will decide who gets hired; who gets fired; who gets promoted; who gets a raise; how people are managed, coached and developed. It is those actions—detailed and described by HR policies and contracts, and put into practice by your managers—that have a real ability to ...

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