Contents
Supply Chains Built for Speed and Customization
Which Features Increase Customer Retention?
Attracting Customers Versus Retaining Them
Putting Our Insights Into Practice
Improving Customer Service and Security With Data Analytics
The Power of Consumer Stories in Digital Marketing
How Should You Calculate Customer Lifetime Value?
Get Building a Customer-Centric Culture now with the O’Reilly learning platform.
O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.