book

Building a Digital Future

by Lipi Sarkar, Vinnie Bansal

May 2021

Intermediate to advanced

336 pages

7h 57m

English

Wiley

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Who Will Find This Book Useful and Why?Scope and Structure of the Book
Change, Change, ChangeDigital Transformation: Key DriversDigital Transformation: Disrupt or Be DisruptedDigital Transformation with Dynamics 365Summing UpNotes
A Platform for Change and TransformationHow to Drive Business EfficienciesData Platform: The Secret SauceBusiness Process: Simplification, Standardization, and AutomationIs There a Choice: Cloud or On-Premise?Summing UpNotes

Rise of the Citizen Developer: Improving Productivity with the Power PlatformBuilding Custom Apps with Power AppsResources and Community GroupsUsing Power BI to Create a Data-Driven CultureAccelerating Organizational Capability and Driving EfficiencyMoving from Reactive to Proactive with IoT IntegrationImproving Experiences with Chatbots and Natural Language ProcessingSumming Up
Strategic ShiftCultural ShiftShift in People's MindsetProcess ShiftGovernance and ControlSumming UpNotes
Plan Before You LeapDefine Program Benefits and OutcomesKnowing Your Business ProcessesPre-Project CommunicationDigital LeadershipSelecting an Implementation PartnerPreparation and Readiness Before Program or Project Kick-OffSumming UpNotes
Failings of Tactical OCMWhy Invest in Strategic OCM Before Starting the ProjectOrganization After Implementation and Role ChangeGain Meaningful Digital Insights for ChangeEmbedding Required Cultural Transformation in the OrganizationMeasuring User Adoption, Key Performance Indicators, and Benefits RealizationMeasure Benefits Realized Post Go-LiveSumming UpNotes
Effective CommunicationImportance of Design Thinking, UX Design, and Customer Journey MappingEstablishing Clear Design Principles at the OutsetShortening Project Timescales Through Empowered Decision Making and Collocated TeamsPragmatic Approach to the Agile Implementation of Dynamics 365Incorporating Traditional Planning Approaches with the Flexibility of Agile and ScrumEmbrace Change: Deliver to Time and BudgetSumming Up
Project Charter: Roles and ResponsibilitiesCritical Role of the User on a Dynamics 365 ProjectUnderstanding of Value to UseDelivering Value and Getting an Equitable ReturnWhy Users Should Create Dynamics 365 DocumentationRole of Microsoft Customer Success ManagerLeverage Your CommunitySumming UpNotes
The Windows: Planning for OperationsManage Your Dynamics 365 Operations?Best Practices for Dynamics 365 OperationsValue Add with Continuous InnovationManaging Your Product Backlog Post Go-LiveSumming UpNote
Recommendation for the Dynamics 365 Business TeamRecommendations for the Dynamics 365 Application Support Technical TeamHow to Support Dynamics 365 ImplementationHow to Continuously ImproveBenefits RealizationContinuing Culture of Digital TransformationSumming UpNotes
Microsoft Lifecycle ServicesAzure DevOpsRegression Suite Automation ToolPower PlatformHow Do Azure DevOps, Lifecycle Services, RSAT, and Power Platform Complement Each Other?Notes
Success by DesignGetting Started with FastTrack