Most people who find themselves in a leadership position for the first time are lost and unprepared. The challenge of stepping up to leadership is not something that can be overcome by attending a course or reading a book that abstractly talks about planning or motivation or delegation. There is a big difference between understanding the theory of how something works and being able to apply those ideas in practice, especially if things are going wrong and you are under pressure to get results.
We work extensively with mid-and senior-level leaders in the IT sector across national boundaries and cultures. We find common issues whether we are working with technical team leaders or the senior leadership team – they all ask us similar questions ...
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