Index
A
AccTypeSlot
addTransition method
Advent of technology
AphaNumericSlot
Architecture, private chatbots
key features
maintenance
technology stack
workflow
AskIris Chatbot, Facebook Messenger
account balance
claim status
IRIS
life insurance
weather
Authentication
Authorization
B
Bag-of-words (BOW)
Banks and insurers
chatbot build process
commercial transactions
lenders and borrowers
mortality
risk of loss
theoretical framework
types of banks
Bounce rate (BR)
C
CategorizedPlaintextCorpusReader method
Chatbots
agents/advisors, insurance
AI-based approach
advantages
disadvantages
NLP engine
vs.
apps
architecture
See alsoArchitecture, private chatbots
automated underwriting
benefits, business
cost savings
customer experience
business
channel
conversations
vs.
direct contact
entity
human ...
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