The first acknowledgement goes to Lisa Erwin, who so many years ago as our extraordinary SAS account manager introduced us to this terrific software and believed we could accomplish great things with it. Many people supported the effort behind this book, but none more so than our external review team, Harry Droogendyk, Bob Janka, and Steve Overton. Your candid feedback pointed us in the right direction. There have also been other colleagues, friends and family members, who have assisted in numerous ways. Many, many thanks to all of you who have contributed to making this book a reality.
Once I heard a motivational ...