Request Management by GridPro
Request Management by GridPro allows Windows Azure Pack users to submit, track, and update incidents and requests for resources within Azure Pack. Request Management integrates with System Center Service Manager to provide these functionalities.
GridPro writes the following benefits of using Request Management for both organizations and service providers:
- Request Management and Service Management provisioning in a unified portal through Windows Azure Pack integration
- It enables users and tenants to submit, track and update incidents and requests
- It allows decision makers to approve requests, and it allows implementers to complete their tasks in the Windows Azure Pack portal
- It publishes new request offerings to users and ...