CHAPTER 14The Role of Senior Leadership in Enabling Engaged Team Performance

SO FAR, WE have devoted most of our writing to providing help to team and departmental-level leaders who get the work done in organizations everywhere, but now we’d like to close by highlighting the critical role that senior leadership has in enabling engaged Team Performance.

Vision and Benchmarking

Stephen Covey quite rightly says that you should always “begin with the end in mind,” and so while we know that the concept of vision has been described in extensive detail in other books as well, we’d like to offer some short reminders about it here.

Senior leaders are critical shapers and sharers of a vision for the future. In the previous chapter, we discussed the importance ...

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