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Building Intelligent Systems: A Guide to Machine Learning Engineering by Geoff Hulten

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©  Geoff Hulten 2018
Geoff HultenBuilding Intelligent Systemshttps://doi.org/10.1007/978-1-4842-3432-7_24

24. Dealing with Mistakes

Geoff Hulten
(1)
Lynnwood, Washington, USA
 
There will be mistakes. Humans make them. Artificial intelligences make them, too—and how. Mistakes can be irritating or they can be disastrous.
Every Intelligent System should have a strategy for identifying mistakes; for example, by monitoring critical metrics and giving users easy ways to report problems.
Every Intelligent System should also have a strategy for dealing with mistakes. Perhaps it’s done by updating intelligence; perhaps by having humans override certain behaviors by hand; perhaps by offering a workaround or refund to affected users.
Some mistakes will be very ...

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