At the core of every Intelligent System is a connection between the intelligence and the user. This connection is called the intelligent experience . An effective intelligent experience will:
- Present the intelligence to the user by choosing how they perceive it, balancing the quality of the intelligence with the forcefulness of the experience to engage users.
- Achieve the system’s objectives by creating an environment where users behave in the ways that achieve the system’s objectives—without getting upset.
- Minimize any intelligence flaws by reducing ...