7

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CHAPTER

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STRATEGIC DIVERSITY MANAGEMENT

UNDERGIRDING CONCEPTS

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DIVERSITY IS NOT AN ABSTRACT CONCEPT; it is made tangible every day, in every organization, wherever two or more people are engaged in a common activity. And, like anything else that involves human beings, it can be frustratingly complex. One tried-and-true way to accommodate complexity is to overlay it with concepts and an organized methodology that provide a roadmap for navigating ...

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