Chapter 4
Trusting Followers
Do not trust all men, but trust men of worth; the former course is silly, the latter a mark of prudence.
—Democritus
There are people I know who won’t hurt me. I call them corpses.
—Randy Milholland
Trust makes all change possible. Trust refers to a person’s belief that others make sincere efforts to uphold commitments and do not take advantage of that person if given the opportunity.1 As discussed in the previous chapter, trustworthy leadership is an important ingredient to engendering a trusting organizational environment in which change can take place. However, effective leadership is incomplete unless there is effective followership.2 After all, leadership is a relationship, not a position. ...
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