After the product is shipped, we enter the product maintenance phase. We might subsequently receive a security issue report from either an external or internal customer. Once the issue is identified, we need to fix the issue and prepare a firmware update that can be deployed to all existing products in the field. The time to fix the security issue is important because between the time when the issue is discovered and the time when the issue is fixed, the product is under the risk of being attacked.
23. Maintenance
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