© The Author(s), under exclusive license to APress Media, LLC , part of Springer Nature 2021
J. NSBuilding Solutions with Microsoft Teamshttps://doi.org/10.1007/978-1-4842-6476-8_3

3. Interactive Conversational Bots

Jenkins NS1  
(1)
Chennai, India
 

Everyone is talking about bots and every business wants to figure out how to use them. We want to believe that we live in a world full of intelligent automation. Organizations are always on the lookout for new ways and better approaches to bolster business by easily associating with buyers and providing customer support that adjusts and develops with changing communication propensities. Conversational bots allow users to interact with your web service through text, interactive cards, and task modules.

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