Culture is a collection of intangible, informal forces, and ideas that influence how and why people collaborate for a shared purpose. It includes the interests, beliefs, experiences, and patterns of work that extend beyond any formally defined roles and responsibilities of the participants.
The challenge is that culture is complex because it involves individual values, personal relationships, and personal motivation. Fig. B.1 is a preliminary concept diagram for culture.
Fig. B.1 Preliminary concept diagram for culture.
When employees are expected to function as automatons, following prescribed ...
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