Building the Fit Organization: Six Core Principles for Making Your Company Stronger, Faster, and More Competitive

6The Coaching Triangle

Building a fit company requires leadership to invest significant chunks of their time and creativity in the development of their employees. When you coach properly, you’re engaging a person in meta-work—in thinking about how his or her work is done, and how to do it better. Good coaching doesn’t just result in improved performance; more important, it enables people to improve the way the work itself is done. Done properly, the process of coaching employees develops their analytical acuity and problem-solving skills. The ultimate goal of coaching and development is the creation of an organization filled with scientific thinkers, fluent in the Plan-Do-Study-Adjust approach to improvement. To get there, you’ll need to follow ...