Built to Change

Chapter 4Structuring for Effectiveness and Change

Built-to-Change Strategy:Create Jobless Structures

The structure of an organization is a visible and important determinant of performance. It is often the first issue that comes up when managers think about change. Indeed, structure is often the only issue that comes up when change and organization design are considered. Executives assume that if boxes are moved around or reshaped and resized, successful organizational change will occur. Obviously this is an incorrect assumption, but it is nevertheless true that an organization’s structure is a critical determinant of organizational effectiveness and in most cases needs to be altered when an organization’s strategic intent changes. It therefore ...