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melanie P. Cohen
twenty-first–century public sector organization? Will organizations
continue to be structured in a pyramid or perhaps be a circle? To
what extent will the new public sector organization be virtual? How
will virtual organizations be managed and led? How will a multi-
generational, multiethnic public sector deliver the results that are
needed for the American public? ere is still so much work to be
done to understand the impact of knowledge workers on the future
public sector organization and ultimately their impact on society.
22.4 Changing the Learning Audience
ere is a confluence of events that have created powerful drivers to
transform the federal workforce and workplace. ese drivers include
shifting demographics; the ...