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Bursting the Big Data Bubble
book

Bursting the Big Data Bubble

by Jay Liebowitz
July 2014
Beginner to intermediate content levelBeginner to intermediate
351 pages
9h
English
Auerbach Publications
Content preview from Bursting the Big Data Bubble
285
24
conQueRing The
“WedonT knoW
WhaT We donT knoW
dilemma By connecTing
people To expeRTs
LINDA HUMMEL
Act Knowledge LLC
24.1 Introduction
Picture this: a business unit (BU) of a large, global manufacturing
conglomerate realizes that internal research being conducted around
the world is unknown to many who could use it; voice of the customer
(VOC) is collected but not shared widely; and critical knowledge
resides in the heads of their experts, with no way to capture and dis-
seminate it easily. In short, they didn’t know what they didn’t know.
Let us call this company HI Corporation. As a knowledge–based
organization, whose key competitive advantage is its intellectual
capital and the expertise of its employees, they were not managing
their ...
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Publisher Resources

ISBN: 9781482228854