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Business Analysis Techniques: 99 essential tools for success - 2nd edition by Paul Turner, Debra Paul, James Cadle

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3CONSIDER PERSPECTIVES

INTRODUCTION

One of the key aspects of business analysis is working with stakeholders. Stakeholders can support or resist change, they can clarify or confuse requirements, and they have knowledge that the analyst needs to acquire. As a result, the importance of working closely and effectively with stakeholders cannot be overstated.

Once an investigation of the business situation has been carried out the BA needs to take time to think through the issues that have been raised. At this point thinking through the information gained and the perspectives of those providing that information can be invaluable in uncovering inconsistencies, hidden agendas and personal priorities. Failing to think about these points, or delaying ...

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