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Business Analysis Techniques

Book Description

The development of business analysis as a professional discipline has extended the role of the business analyst who now needs the widest possible array of tools and the skills and knowledge to be able to use each when and where it is required. This book provides 72 possible techniques and applies them within a framework of stages.

Table of Contents

  1. Copyright (1/2)
  2. Copyright (2/2)
  3. CONTENTS
  4. LIST OF FIGURES AND TABLES
  5. AUTHORS
  6. LIST OF ABBREVIATIONS
  7. ALPHABETICAL LIST OF TECHNIQUES
  8. PREFACE
  9. 1 BUSINESS STRATEGY AND OBJECTIVES
    1. INTRODUCTION
    2. STRATEGY ANALYSIS – EXTERNAL BUSINESS ENVIRONMENT (1/2)
    3. STRATEGY ANALYSIS – EXTERNAL BUSINESS ENVIRONMENT (2/2)
    4. STRATEGY ANALYSIS – INTERNAL CAPABILITY
    5. STRATEGY DEFINITION
    6. STRATEGY IMPLEMENTATION
    7. PERFORMANCE MEASUREMENT
    8. REFERENCES
    9. FURTHER READING
  10. 2 INVESTIGATE SITUATION
    1. INTRODUCTION
    2. QUALITATIVE INVESTIGATION (1/4)
    3. QUALITATIVE INVESTIGATION (2/4)
    4. QUALITATIVE INVESTIGATION (3/4)
    5. QUALITATIVE INVESTIGATION (4/4)
    6. QUANTITATIVE INVESTIGATION (1/3)
    7. QUANTITATIVE INVESTIGATION (2/3)
    8. QUANTITATIVE INVESTIGATION (3/3)
    9. DOCUMENTING THE RESULTS (1/2)
    10. DOCUMENTING THE RESULTS (2/2)
    11. REFERENCES
    12. FURTHER READING
  11. 3 CONSIDER PERSPECTIVES
    1. INTRODUCTION
    2. STAKEHOLDER IDENTIFICATION
    3. STAKEHOLDER ANALYSIS (1/3)
    4. STAKEHOLDER ANALYSIS (2/3)
    5. STAKEHOLDER ANALYSIS (3/3)
    6. STAKEHOLDER MANAGEMENT (1/2)
    7. STAKEHOLDER MANAGEMENT (2/2)
    8. REFERENCES
    9. FURTHER READING
  12. 4 ANALYSE NEEDS
    1. INTRODUCTION
    2. ORGANISATION MODELLING (1/2)
    3. ORGANISATION MODELLING (2/2)
    4. BUSINESS PROCESS ANALYSIS (1/4)
    5. BUSINESS PROCESS ANALYSIS (2/4)
    6. BUSINESS PROCESS ANALYSIS (3/4)
    7. BUSINESS PROCESS ANALYSIS (4/4)
    8. BUSINESS CHANGE IDENTIFICATION
    9. REFERENCES
    10. FURTHER READING
  13. 5 EVALUATE OPTIONS
    1. INTRODUCTION
    2. IDENTIFY OPTIONS
    3. SHORTLIST OPTIONS (1/2)
    4. SHORTLIST OPTIONS (2/2)
    5. PREPARE BUSINESS CASE (1/4)
    6. PREPARE BUSINESS CASE (2/4)
    7. PREPARE BUSINESS CASE (3/4)
    8. PREPARE BUSINESS CASE (4/4)
    9. PRESENT BUSINESS CASE
    10. REFERENCES
    11. FURTHER READING
  14. 6 DEFINE REQUIREMENTS
    1. INTRODUCTION
    2. REQUIREMENTS ELICITATION (1/3)
    3. REQUIREMENTS ELICITATION (2/3)
    4. REQUIREMENTS ELICITATION (3/3)
    5. REQUIREMENTS ANALYSIS (1/3)
    6. REQUIREMENTS ANALYSIS (2/3)
    7. REQUIREMENTS ANALYSIS (3/3)
    8. REQUIREMENTS DEVELOPMENT (1/5)
    9. REQUIREMENTS DEVELOPMENT (2/5)
    10. REQUIREMENTS DEVELOPMENT (3/5)
    11. REQUIREMENTS DEVELOPMENT (4/5)
    12. REQUIREMENTS DEVELOPMENT (5/5)
    13. REQUIREMENTS MODELLING (1/5)
    14. REQUIREMENTS MODELLING (2/5)
    15. REQUIREMENTS MODELLING (3/5)
    16. REQUIREMENTS MODELLING (4/5)
    17. REQUIREMENTS MODELLING (5/5)
    18. REFERENCES
    19. FURTHER READING
  15. 7 MANAGE CHANGE
    1. INTRODUCTION
    2. ORGANISATIONAL CHANGE (1/2)
    3. ORGANISATIONAL CHANGE (2/2)
    4. PEOPLE CHANGE (1/2)
    5. PEOPLE CHANGE (2/2)
    6. BENEFITS MANAGEMENT AND REALISATION (1/2)
    7. BENEFITS MANAGEMENT AND REALISATION (2/2)
    8. REFERENCES
    9. FURTHER READING
  16. POSTSCRIPT – WHICH TECHNIQUES DO I REALLY NEED?
  17. INDEX
  18. Back Cover