O'Reilly logo

Business Analysis Techniques by Paul Turner, Debra Paul, James Cadle

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

ALPHABETICAL LIST OF TECHNIQUES
Names and numbers of techniques in standard type indicate the main name that has
been used in the book. Techniques shown in italics and with suffixes on the numbers
(for example, 17c) indicate an alias or variant on the main name.
Number Chapter Page Name
58 6 188 Acceptance criteria definition
17a 2 46 Activity sampling
7a 1 16 Ansoff’s Box
7 1 16 Ansoff’s matrix
29b 3 78 ARCI charts
24b 3 63 Background reading
24 3 63 Background research
12 1 22 Balanced Business Scorecard
28a 3 75 Business Activity Model (BAM)
44a 5 133 Benefit–cost analysis (BCA)
71 7 244 Benefits management
72 7 248 Benefits realisation
5 1 12 Boston Box
5a 1 12 Boston Consulting Group matrix
5b 1 12 BCG matrix
28 3 75 Business activity modelling
49 5 154 Business case presentation
48 5 151 Business case report creation
36 4 101 Business event analysis
37 4 105 Business process modelling
36b 4 101 Business process triggers
xiv
ALPHABETICAL LIST OF TECHNIQUES
Number Chapter Page Name
38 4 110 Business rules analysis
27 3 71 CATWOE
64 6 219 Class modelling
21c 2 55 Concept maps
28b 3 75 Conceptual model
70 7 242 Conscious competence model
38a 4 110 Constraints analysis
22 2 57 Context diagram
44 5 133 Cost–benefit analysis (CBA)
10 1 21 Critical success factors
65 6 225 CRUD matrix
66 7 230 Cultural analysis
39 4 112 Decision tables and decision trees
19 2 51 Document analysis
63a 6 211 Entity relationship diagrams (ERDs)
63 6 211 Entity relationship modelling
15e 2 39 Ethnographic study
14a 2 30 Facilitated workshops
42 5 128 Feasibility analysis
43 5 132 Force-field analysis
9 1 20 Four-view model
40 4 118 Gap analysis
53 6 171 Hothousing
45 5 141 Impact analysis
26a 3 66 Influence/interest grid
13 2 26 Interviewing
47 5 146 Investment appraisal
14c 2 30 Joint Application Development Workshops (IBM)
14b 2 30 Joint requirements planning workshops
11 1 21 Key performance indicators
69a 7 239 Kolb cycle
xv
ALPHABETICAL LIST OF TECHNIQUES
Number Chapter Page Name
67 7 235 Kurt Lewins model of organisational change
69 7 239 Learning cycle
69b 7 239 Learning styles
28c 3 75 Logical activity model
63b 6 211 Logical data modelling/models (LDM)
8 1 17 McKinseys 7-S
21 2 55 Mind maps
55 6 176 MoSCoW prioritisation
3 1 9 MOST analysis
64a 6 219 Object class modelling
15 2 39 Observation
41 5 124 Options identification
35 4 98 Organisation Diagram
35a 4 98 Organisation model
1a 1 3 PEST analysis
1b 1 3 PESTEL analysis
1 1 3 PESTLE analysis
1c 1 3 PESTLIED analysis
26b 3 66 P/I grid
26c 3 66 Power/impact grid
26 3 66 Power/interest grid
16 2 42 Questionnaires
27b 3 71 PARADE
2 1 6 Porter’s Five Forces framework
32 3 87 Principled negotiation
37b 4 105 Process maps
15d 2 39 Protocol analysis
52 6 167 Prototyping
29a 3 78 RACI charts
29 3 78 RASCI charts
17c 2 46 Record sampling
xvi
ALPHABETICAL LIST OF TECHNIQUES
Number Chapter Page Name
24a 3 63 Report analysis
57 6 184 Requirements documentation
60 6 198 Requirements management
56 6 180 Requirements organisation
61 6 203 Requirements traceability matrix
59 6 192 Requirements validation
4a 1 10 Resource analysis
4 1 10 Resource Audit
20 2 53 Rich pictures
46 5 143 Risk analysis
46b 5 143 Risk identification
46a 5 143 Risk management
27c 3 71 Root definition
17 2 46 Sampling
68 7 237 SARAH model
50 6 160 Scenarios
21a 2 55 Semantic networks
15c 2 39 Shadowing
18 2 49 Special-purpose records
30 3 81 Stakeholder management planning
30a 3 81 Stakeholder map
23 3 63 Stakeholder nomination
25 3 64 Stakeholder wheel
1d 1 3 STEEPLE analysis
51 6 165 Storyboarding
15b 2 39 STROBE
15a 2 39 Structured observation
16a 2 42 Surveys
37a 4 105 Swimlane diagrams
6 1 14 SWOT analysis
36a 4 101 System event analysis
xvii

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required