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Business Analysis Techniques by Paul Turner, Debra Paul, James Cadle

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5 EVALUATE OPTIONS
INTRODUCTION
This part of the business analyst’s (BAs) work is about considering and assessing
the options that are available to address the business problem or issue, and
presenting proposals for change to senior management in the form of a
business case.
Figure 5.1 The proces
s for evaluating options
1. Buy new system
2. Enhance existing system
3. Revert to manual processing
4. Outsource processing
5. Exit this business
Identify options
6. Adopt sister-company system
7. Share processing with
competitor
8. Ask customers to preprocess
orders
1. Buy new system
2. Enhance existing system
3. Revert to manual processing
4. Outsource processing
5. Exit this business
Shortlist
6. Adopt sister-company system
8. Ask customers to preprocess
orders
9. Do nothing
options
7. Share processing with
competitor
Prepare
business case
- Cost–benefit analysis
- Impact analysis
- Risk analysis
- Investment appraisal
Present
business case
- Written report
- Presentation
There are four main elements to this work, as illustrated in Figure 5.1.
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