1      WHAT IS BUSINESS ANALYSIS?

Debra Paul

INTRODUCTION

This is a book about Business Analysis, a discipline that has evolved over the last two decades and has the potential to offer great benefit to organisations by ensuring that there is alignment between business needs and business change solutions. Many solutions involve the development of new or enhanced information systems but this is unlikely to be the extent of the business change, and it is probable that solutions will have a broader scope incorporating changes to areas such as business processes and job roles. The reason for producing this book is to provide guidance about business analysis that reflects the breadth of the role and the range of techniques used. While many organisations ...

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