4      THE BUSINESS ANALYSIS PROCESS MODEL

Debra Paul

INTRODUCTION

There are many tools and techniques available for the business analyst to use and, because of the nature of business analysis work, an overview framework is useful to place these in context and help determine the most appropriate technique for each individual situation. In this chapter we have set out a Business Analysis Process Model as a framework within which both standard modelling techniques and organisational templates can be used. This approach also incorporates the principles of Requirements Engineering to highlight best practice when defining system requirements.

AN APPROACH TO PROBLEM SOLVING

One of the requirements of business managers is that business analysts examine ...

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