January 2025
Intermediate to advanced
256 pages
7h 12m
English
9 BUSINESS ARCHITECTURE AS A SERVICE
INTRODUCTION
This chapter covers the following topics:
THE SERVICE CONCEPT
The need for a business architecture service framework to clarify the role of the business architect was introduced in Chapter 2 and in later chapters the range of frameworks and techniques available to business architects have been explored. This chapter examines the characteristics of a service thinking approach and the nature of the value that may be realised from the work of business architects. It defines the services within a business architecture service framework in terms ...