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Business Architecture
book

Business Architecture

by Jonathan Hunsley, Debra Paul, Victoria Banner, Michael Greenhalgh, Vicky Rothwell
January 2025
Intermediate to advanced content levelIntermediate to advanced
256 pages
7h 12m
English
BCS, The Chartered Institute for IT
Content preview from Business Architecture

BIBLIOGRAPHY

Allee, V. (2002) The Future of Knowledge: Increasing Prosperity Through Value. London: Routledge.

Anthony, R.N. (1965) Planning and Control: A Framework for Analysis. Cambridge MA: Harvard University Press.

Biddle, B.J. (1986) ‘Recent developments in role theory’. Annual Review of Sociology, 12, 67–92.

Bitner, M.J., Zeithaml, V.A. and Gremler, D.D. (2010) ‘Technology’s impact on the gaps model of service quality’. In: Maglio, P.P., Kieliszewski, C.A. and Spohrer, J.C. (eds). Handbook of Service Science, Service Science: Research and Innovations in the Service Economy series. New York: Springer.

Box, G.E. (1979) ‘All models are wrong, but some are useful’. Robustness in Statistics, 202, 549.

Broderick, A.J. (1998) ‘Role theory, role ...

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Publisher Resources

ISBN: 9781780176727