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Business Beyond the Box: Applying Your Mind for Breakthrough Results by John O'keeffe

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4 Building Knowhow

Japanese companies have been successful because of their skills and expertise at organizational knowledge creation – the capability of a company as a whole to create new knowledge, disseminate it throughout the organization, and embody it in products, services and systems.

Nonaka and Takeuchi,The Knowledge Creating Company

Now that you have pictured a step-change, the second part of triΔngular thinking is to search for the knowledge that will help you achieve it – to build knowhow.

The concept of knowhow goes beyond knowledge. It is applicable knowledge, knowledge that will help you achieve the step-change goal you’ve set. This is in contrast to accumulating knowledge for its own sake or as an end in itself.

The strategy of ...

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