Japanese companies have been successful because of their skills and expertise at organizational knowledge creation – the capability of a company as a whole to create new knowledge, disseminate it throughout the organization, and embody it in products, services and systems.
Nonaka and Takeuchi,The Knowledge Creating Company
Now that you have pictured a step-change, the second part of triΔngular thinking is to search for the knowledge that will help you achieve it – to build knowhow.
The concept of knowhow goes beyond knowledge. It is applicable knowledge, knowledge that will help you achieve the step-change goal you’ve set. This is in contrast to accumulating knowledge for its own sake or as an end in itself.
The strategy of ...