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Business Communication, 2nd Edition by Mukesh Chaturvedi, P. D. Chaturvedi

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5

Conversation Skills

“A gossip is one who talks to you about others; a bore is one who talks to you about himself; and a brilliant conversationalist is one who talks to you about yourself.”

 

Lisa Kirk

COMMUNICATION AT WORK

Communication researchers suggest that our communication style has more to do with whom we are talking to than who we are. Language experts say men and women have gender-specific communication styles. Studies suggest that men speak in a more “male” way when they are interacting with other men, and women tend to speak in a more “female” way when they talk with other women. But when men and women converse with each other, these differences are less pronounced as each person adapts to the other’s style. Studies also show ...

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