Business Communication, 3rd Edition

Chapter 6

Writing Skills

“True ease in writing comes from art, not chance, as those move easiest who have learned to dance.

—Alexander Pope

Upon completion of this chapter, you should be able to:

1. Understand the basic difficulties in writing clearly, simply, and correctly.
2. Identity the different purposes of writing.
3. Learn to plan written communication by paying special attention to the needs and expectations of prospective readers.
4. Know the essential principles of effective written communication.
5. Develop an effective tone in written communication.
6. Use appropriate words and language for writing correctly and effectively.

COMMUNICATION AT WORK

Shalini is an MBA student. She is required to write a paper on decisionmaking. After jotting down ...