Chapter 6

 

1. Taken from http://cindyking.biz/resources/useful-resources/culture-quotes/, accessed on May 25, 2011.

2. Taken from http://www.brookfieldgrs.com/insights_ideas/trends.asp, accessed on May 25, 2011.

3. Edward T. Hall, The Silent Language (Greenwich, CT: Fawcett Publications, 1959)

4. Adapted from Cheryl Rivera, “Cross-cultural communication at work,” Ezine Articles. Available at http://ezinearticles.com/?Cross-Cultural-Communication-at-Work&id=3420444, accessed on June 3, 2004.

5. Jeanne Brett, Kristin Behfar, and Mary C. Kern, “Managing Multicultural Teams,” Harvard Business Review (November 2006). Available at http://nbr.org/2006/11/managing-multicultural-teams/ar/1, accessed on July 2011.

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