Chapter 9
1. Taken from http://www.whimsy.org.uk/book.html, accessed on July 7, 2011.
2. Based on excepts from D. Ehninger, A.H. Monroe, and B.E. Gronbeck, Principles and Types of Speech Communication, 8th edition, (Boston, MA: Allyn & Bacon, 1978) 142–163; S.E. Lucas The Art of Public Speaking, (New York: McGraw-Hill Humanities/ Social Sciences/ Languages, 2003). pp 353–361.
3. Baden Eunson, Communicating in the 21st Century (Richmond, Victoria: John Wiley and Sons, 2005).
4. Sampson, E., Creative Business Presentations (London: Kogan Page, 2004).
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