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Business Communication, Third Edition
book

Business Communication, Third Edition

by Barbara Shwom, Lisa Gueldenzoph Snyder
June 2015
Intermediate to advanced content levelIntermediate to advanced
480 pages
31h 52m
English
Pearson
Content preview from Business Communication, Third Edition

Writing Exercises

  1. 15 Apologizing for a mistake [Related to the Ethics feature on page 203]

    Bridgett Sherwood is the owner of Sherwood Florist, a local flower shop that specializes in customized arrangements. Last Saturday, Bridgett had floral orders for two large events: a fundraising dinner at Beaumont Community College’s alumni center, and a wedding and reception at a nearby church and banquet hall. The college ordered 20 centerpieces to match the school’s colors (purple and yellow) and integrate their mascot (the pirates). The wedding order also includes 20 purple and yellow centerpieces but without the pirate theme. During delivery, the centerpieces for each event are mistakenly reversed. The college doesn’t notice the missing pirates from ...

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Publisher Resources

ISBN: 9780133863307