Business Communication, Third Edition

Key Concept Exercises

SQ1 How do you determine what information you need? (pages 258–263)

1. 1  Analyze the research question and topic

   1. Identify a problem at your school—for example, a problem concerning parking, meal plans, class registration, or credit for community service—and imagine that you are beginning a research project to identify a solution to the problem. Develop a set of research questions to guide your research.

   2. What background research will help you understand your topic? Use the table in Figure 8.2 on page 260 to list a set of relevant background research questions.

2. 2  Identify audience concerns and needs

   In Exercise 1 , you identified a campus problem and a set of research questions. Assume you plan ...