Planning the Exercise and Its Objectives
Of course, your dedicated BC leader needs to be fully involved in planning your approach to validation, but which other staff take part depends on the size, complexity and structure of your organisation. In a company with a small workforce, the business owner probably wants a hands-on role.
This planner can be your BC leader or a senior manager with a thorough knowledge of the organisation, in particular of the critical activities, processes and products, the business’s strategy and priorities, and the inter-dependencies of the management processes that support the product or service you provide. If your processes are very complex, someone with technical expertise may need to provide assistance. These people often know where to put the spanner in the works to get the best (worst!) effect.