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Business Driven PMO Success Stories by Mark Perry

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PMO Success Story #7: An American Insurance Company

Luis Crespo, Senior Project Manager

Introduction to the Company

This company is a regional multiline property and casualty insurance carrier based in the western United States. It’s a privately held company that is actually composed of three other companies that make up its three major lines of business.

It offers its insurance products exclusively through a network of independent agents and brokers; therefore, the ability to serve the needs of these agents quickly and in the right priority is of paramount importance.

Business Problems to Be Addressed by the PMO

When I joined the company there ...

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