PMO Success Story #7: An American Insurance Company
Luis Crespo, Senior Project Manager
Introduction to the Company
This company is a regional multiline property and casualty insurance carrier based in the western United States. It’s a privately held company that is actually composed of three other companies that make up its three major lines of business.
It offers its insurance products exclusively through a network of independent agents and brokers; therefore, the ability to serve the needs of these agents quickly and in the right priority is of paramount importance.
Business Problems to Be Addressed by the PMO
When I joined the company there ...