Operations (production) managers plan strategies, organize resources, schedule executions and control activities for resource transformation process.
Operations (production) managers use the following inputs namely:
knowledge
physical materials
information
equipment
the customer
human skills
Then, they put them to effective use in a facility where the service is provided or the physical good is produced.
Transformation activities include
processing information and data
converting raw materials
solving problems for clients
delivering goods and services
The output results in goods and services that satisfy customer needs and wants.
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